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+254 110 231 724
Kimathi Street,
Nairobi, Kenya
Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Find answers to common questions about our services and operations
With our Express Delivery service, packages can be delivered within 1-3 hours in Nairobi and surrounding areas. For other locations, delivery times may vary based on distance and traffic conditions.
We currently provide delivery services in Nairobi. We will be moving to more cities soon!
You can track your package using the tracking number provided in your confirmation email. Simply enter it on our tracking page or contact our customer support team for assistance.
We take great care in handling all packages, but if any damage occurs during transit, please report it within 24 hours of delivery. Our team will investigate and resolve the issue according to our compensation policy.
Currently, our services are limited to within Kenya. However, we have partnerships with international shipping providers for customers needing global delivery solutions.